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Telephone System Design • Installation • Support-Local to: Oak Lawn, IL
Phone System Services -Oak-Lawn, IL 60453
Whether you need a legacy phone system maintained, or an
entirely new communications system for multiple offices, Andromeda Technology Solutions
is the answer you have been looking for. As our expertise also includes complete
data network solutions,
you can rest assured that we can fully integrate a communications system that will best leverage your existing or
future IT infrastructure.
In many cases, your telephone system is the first thing
people will experience when dealing with your business.
• Does it show your company in a good light?
• Is it set up so your clients have a good experience?
• Does it help maximize employee productivity?
Let us show you how a phone system should be set up!
Experience the simplicity of having an experienced company to handle all aspects of your communication systems, letting you focus on running your business.
Contact us or fill out the Request form on this page now to ask us to contact you!
lives to serve organizations like yours near Oak Lawn, IL—at your level of need, your timetable, ...your budget!
We support a host of major phone systems—from Avaya to Toshiba— and are a certified Panasonic dealer for both a traditional PBX system,
as well as a true IP-based VoIP system. The beauty of these systems lies in
their very extensive feature set (over 800 features) and their mix-and-match
capabilities. Each system can mix analog, digital and IP phone sets to match
almost any application. Also, each system has extensive functionality
built-in for incorporating branch offices, work-at-home employees and other
We spend a great deal of time understanding all your requirements, so we can select the system and functions that are exactly what you need.
If you are considering an IP-based telephone system, it is important to
understand these systems are more data systems than phone systems. Unlike a
traditional PBX system, a VoIP system puts a significant burden on your data
network, and requires specific equipment and configuration to ensure
everything is running properly.
Many traditional telephone service companies lack the skills to properly
install and maintain a VoIP system. Andromeda Technology Solutions excels in
all aspects of voice and data, and will ensure you get the system that is
right for you.
Whether Cloud-based, Hosted/virtual PBX, or completely on-premises, we have the knowledge AND experience to guide you and implement your voice communication system to perfection.
We can provide ongoing support and maintenance for almost
every type of telephone system. Panasonic, Nortel, Avaya, ComDial, Toshiba,
just to name a few. If you would like to experience service from a truly
customer-focused organization, call us the next time you need some telephone
work on your existing system.
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
3 Benefits For Upgrading Your Phone System to VoIP In Less Than Two MinutesMay 22, 2017
We wanted to bring you something a bit new this month for our telecom blog. See below for a 2 minute video clip on 3 Benefits For Upgrading Your Phone System to VoIP. (Full transcript below)
Technology and the way we communicate with people has changed leaps and bounds over the last ten years. In business today, staying connected is no longer a luxury but is an expectation to meet goals and drive success.
Why Upgrade Your Phone System to VoIP, Voice Over Internet Protocol?
Let’s look at 3 major benefits of upgrading your phone system to VoIP (Voice over Internet Protocol).
Lower overall cost than a traditional phone system – VoIP greatly reduces calling costs. Whether you make long distance/international calls, have multiple locations or make lots of calls locally. VoIP can utilize the internet and new phone services to transport calls while saving you money.
Mobility – many new voice over internet protocol systems have the ability to integrate with mobile solutions, to provide consistent availability and access no matter where a user is located. What does this mean? Users no longer remain tethered to an office desk phone and become reachable whether they are on the go, remote or outside of the office.
Feature rich communications – VoIP phone systems allow for a much broader range of features then a traditional phone system provides. For this reason, total cost of ownership is significantly lowered. Features such as integrated fax, voicemail to email, click to call, “find-me-follow-me”, video conference calling as well as user presence remain easily available through feature enhancements rather than hardware add-ons previously required in the past.
If you have been thinking about upgrading your phone system or interested in lowering your business costs, call us. One of our team members can assess your current situation and often times, the phone system and features you are looking for can easily be financed through the cost savings VoIP offers alone.
To find out more about VoIP for your business, visit our website or give us a call today!
The post 3 Benefits For Upgrading Your Phone System to VoIP In Less Than Two Minutes appeared first on Andromeda Technology Solutions.
Enhanced Phone Features For Enhanced Business Part 1 (3 Part Series)Jun 26, 2017
We regularly reach out to clients for feedback on our products and service. Over the twenty plus years we have been in business, at least one thing has remained constant. Phones are a necessity for every business and professional phone systems remain a mystery to most users. Just like the other technologies in your office, your phone system changes with time and modern phone systems have many new enhanced phone features. These phone features can improve productivity, improve accessibility and assist with client relations. There are many different enhanced features available to you. With this in mind, we are bringing you a three part series focusing on enhanced phone features for enhanced business.
4 Enhanced Phone Features You Didn’t Even Know You Needed
The first in our phone features list is Twinning. Twinning allows a primary extension and a secondary number (extension or external) to operate together as a single telephone. When a call presents to the primary phone the secondary will ring. If the primary telephone does not ring, for example in Do Not Disturb, the secondary phone will not ring. For example, imagine you have twinning set up for your mobile phone and your office phone. When a call comes through, both phones ring so you can receive calls whether you are in the office or on the road (of course, as mentioned, you may set your phones to Do Not Disturb because you are gone for the day, or in a meeting so you aren’t interrupted by phone calls 24/7).
This next phone feature is typically used in large spaces like workshops or warehouses where team supervisors may have a desk with a fixed phone but also have a wireless extension (e.g. DECT). When a call is made from either internally twinned phone, the call will appear to have come from the primary phone (when the secondary is an extension on the IP Office system). Other users of the system need not know that the supervisor has two different phones.
Mobile (external) Twinning
A typical use for Mobile Twinning would be for a salesperson or other employee who has a desk extension but is often out of the office. They can give out one phone number to clients, but it will ring their mobile/cell phone as well as the desk extension. External mobile devices can be set as twinning targets even if the primary telephone is logged out.
Mobile Call Control
This enhanced phone feature allows a user who has answered a twinned call on their mobile phone to use features they would normally only be able to access on their desktop phone (i.e. transfer calls, park calls, conference etc.) There is traditionally a sequence such as ** (star star) that the user must enter to engage this functionality.
If any of the above look like something your business is missing, feel free to give us a call. Make sure to check back in for part 2 of the Enhanced Phone Features series next month
The post Enhanced Phone Features For Enhanced Business Part 1 (3 Part Series) appeared first on Andromeda Technology Solutions.
Latest iOS Version May Have Bug That Changes Your LettersNov 18, 2017
If you're using an Apple device running iOS 11.0.3 or 11.1, you may have noticed some oddities when sending text messages. For reasons that aren't quite clear, the letter "I" is being replaced by the characters "A[?]." It's not a game-breaking bug, but it is annoying, and if you're not paying attention, it can make for some rather mystifying text messages.
Fortunately, Apple is on the case, and the company has announced that they'll have a fix for the issue in their next release. If you'd rather not wait, there are several things you can do in the meantime to work around the issue. In no particular order, these are:
• Simply disable Apple's predictive text auto-correct feature. If you rely on it frequently, this may slow you down some, but is probably the most straightforward approach to take at the moment.
• Install a third-party keyboard app because these use their own predictive text features.
• Or, take Apple's recommendation and set up a text replacement rule (essentially replacing "I" with "I").
If you opt for this last approach, you'll want to go into your phone's settings, look under the general tab, then keyboard, and choose "Text Replacement."
Tap the plus sign (+), then, for "phrase," type in an upper case "I". For shortcut, type a lower-case "I."
Save that change, and you should be all set.
To reiterate, this isn't a huge deal, and it's hard to see how this could cause anything but a bit of annoyance and perhaps a few scattered miscommunications. Even so, if you send more than a handful of text messages during the course of a typical business day, it's probably worth spending a few minutes implementing one of these simple workarounds until Apple can ride to the rescue with a permanent fix.
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We have solutions for every type of business phone application-from 5 phones to 500 phones.
Data and Voice Wiring
Data Network and Voice Wiring
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We can maintain most legacy PBX systems:
If you need:
Office Phone Systems
Business Telephone Service
Any Hosted or On-Premises Phone System
...in Oak Lawn, IL (60453), this is where you
need to be!
To provide our customers with exceptional service.
To be a full service organization specializing in the technology needs of businesses.
To provide both equipment and service, so our customers need only make one call to get their job done.
To place customer satisfaction above all else.
Connecting and Protecting Business Since 1994
Phone System Installations & Support for: Accounting services • Construction • Dental/Medical offices • Distribution • Financial services • Health services • Law offices • Manufacturing • Municipal • Non-profits/Churches • Parks/Rec • Schools • Trucking • ...SMB offices/relocation
Our passion is to provide you with the best service possible. We have a vested interestin your business, and view our relationship as a partnership.