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Phone System Services -Arlington-Heights, IL 60004,60005,60006
Whether you need a legacy phone system maintained, or an
entirely new communications system for multiple offices, Andromeda Technology Solutions
is the answer you have been looking for. As our expertise also includes complete
data network solutions,
you can rest assured that we can fully integrate a communications system that will best leverage your existing or
future IT infrastructure.
In many cases, your telephone system is the first thing
people will experience when dealing with your business.
• Does it show your company in a good light?
• Is it set up so your clients have a good experience?
• Does it help maximize employee productivity?
Let us show you how a phone system should be set up!
Experience the simplicity of having an experienced company to handle all aspects of your communication systems, letting you focus on running your business.
Contact us or fill out the Request form on this page now to ask us to contact you!
lives to serve organizations like yours near Arlington Heights, IL—at your level of need, your timetable, ...your budget!
We support a host of major phone systems—from Avaya to Toshiba— and are a certified Panasonic dealer for both a traditional PBX system,
as well as a true IP-based VoIP system. The beauty of these systems lies in
their very extensive feature set (over 800 features) and their mix-and-match
capabilities. Each system can mix analog, digital and IP phone sets to match
almost any application. Also, each system has extensive functionality
built-in for incorporating branch offices, work-at-home employees and other
We spend a great deal of time understanding all your requirements, so we can select the system and functions that are exactly what you need.
If you are considering an IP-based telephone system, it is important to
understand these systems are more data systems than phone systems. Unlike a
traditional PBX system, a VoIP system puts a significant burden on your data
network, and requires specific equipment and configuration to ensure
everything is running properly.
Many traditional telephone service companies lack the skills to properly
install and maintain a VoIP system. Andromeda Technology Solutions excels in
all aspects of voice and data, and will ensure you get the system that is
right for you.
Whether Cloud-based, Hosted/virtual PBX, or completely on-premises, we have the knowledge AND experience to guide you and implement your voice communication system to perfection.
We can provide ongoing support and maintenance for almost
every type of telephone system. Panasonic, Nortel, Avaya, ComDial, Toshiba,
just to name a few. If you would like to experience service from a truly
customer-focused organization, call us the next time you need some telephone
work on your existing system.
AndroPedia Tech Library
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our AndroPediaSM library archive:
Enhanced Phone Features For Enhanced Business Part 2 (3 Part Series)Jul 24, 2017
Last month we brought you the first portion of a three part blog series dedicated to enhanced phone features and what they can do to enhance your business. If you missed it, please check it out here. As we mentioned in our first article, your phone system can and should do a whole lot more than simply ring. There are many features that can make your day to day simpler as well as more productive. Today we area going to focus solely on hunt groups and their functionalities.
Phone Features: Hunt Groups
A Hunt Group is a collection of users, typically users handling similar types of calls, e.g. a sales department. An incoming caller wishing to speak to Sales can ring one number but any number of extensions assigned to that Hunt Group can answer the call.
There are several styles of Hunt Group and each phone system has different options. For the purpose of these examples we are going to use an Avaya IP Office phone system and the phone features available. If you would like to learn more about the different Hunt Groups available on your specific phone system, feel free to reach an Andromeda rep at (815) 836-0030.
One extension at a time rings sequentially always starting at the top of the list.
All extensions in the Hunt Group ring simultaneously.
Start with the extension in the list immediately following the extension that answered the last Hunt Group call.
Start with the extension that has been free for the longest time.
There are more extensive features available as well such as “Assign Call On Agent Alert” that allow for overflow or after hours call forwarding features such as night service/out of service modes. If you would like to learn more about these specific features or want to discuss how they can fit into your daily operations don’t hesitate to reach us. Feel free to fill out a contact us form or give us a quick call.
The post Enhanced Phone Features For Enhanced Business Part 2 (3 Part Series) appeared first on Andromeda Technology Solutions.
3 Benefits For Upgrading Your Phone System to VoIP In Less Than Two MinutesMay 22, 2017
We wanted to bring you something a bit new this month for our telecom blog. See below for a 2 minute video clip on 3 Benefits For Upgrading Your Phone System to VoIP. (Full transcript below)
Technology and the way we communicate with people has changed leaps and bounds over the last ten years. In business today, staying connected is no longer a luxury but is an expectation to meet goals and drive success.
Why Upgrade Your Phone System to VoIP, Voice Over Internet Protocol?
Let’s look at 3 major benefits of upgrading your phone system to VoIP (Voice over Internet Protocol).
Lower overall cost than a traditional phone system – VoIP greatly reduces calling costs. Whether you make long distance/international calls, have multiple locations or make lots of calls locally. VoIP can utilize the internet and new phone services to transport calls while saving you money.
Mobility – many new voice over internet protocol systems have the ability to integrate with mobile solutions, to provide consistent availability and access no matter where a user is located. What does this mean? Users no longer remain tethered to an office desk phone and become reachable whether they are on the go, remote or outside of the office.
Feature rich communications – VoIP phone systems allow for a much broader range of features then a traditional phone system provides. For this reason, total cost of ownership is significantly lowered. Features such as integrated fax, voicemail to email, click to call, “find-me-follow-me”, video conference calling as well as user presence remain easily available through feature enhancements rather than hardware add-ons previously required in the past.
If you have been thinking about upgrading your phone system or interested in lowering your business costs, call us. One of our team members can assess your current situation and often times, the phone system and features you are looking for can easily be financed through the cost savings VoIP offers alone.
To find out more about VoIP for your business, visit our website or give us a call today!
The post 3 Benefits For Upgrading Your Phone System to VoIP In Less Than Two Minutes appeared first on Andromeda Technology Solutions.
Android Gets Fix For KRACK WiFi VulnerabilityNov 17, 2017
Last month, a new WiFi security vulnerability known as "Krack" was discovered by a security researcher named Mathy Vanhoef. It was about as serious as a security flaw could be, enabling hackers to clone a router and funnel traffic through it, either monitoring all the activity on the network, or, if they wanted to be more destructive, conducting all manner of "man in the middle" attacks against anyone on the network.
The major tech companies were all given advance notice of Vanhoef's research, and as such, not long after it was published, many responded almost immediately with patches. Apple, for example, released a Krack patch at the end of October.
Microsoft was even quicker to respond, releasing a patch to the problem quietly before Vanhoef's research was even published.
In that regard, Google has been a bit behind the curve, but as of the release of this month's Android Security Bulletin, the company has at last provided a fix for the issue.
This month's update is spread over the following three updates:
• And 2017-11-06
The fix for the Krack issue is contained in this last one.
If your Android device is set to automatically receive security updates, then there's nothing for you to do. The patch has already been installed on your phone.
If you tend to take a skeptical view of automatic updates, then at the very least, be sure to grab 2017-11-06. If you don't, you're probably putting your organization at unnecessary risk. If you want to check to see if you're vulnerable before applying the update, you can do that, too. Vanhoef released his proof-of-concept code and detection tools on his GitHub account, and since releasing the data, an interested third-party has developed a tool aptly named "Krack Detector" you can use to see if you need the fix.
Either way, it's worth looking into, and something your team should make a priority.
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We have solutions for every type of business phone application-from 5 phones to 500 phones.
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We can maintain most legacy PBX systems:
If you need:
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Any Hosted or On-Premises Phone System
...in Arlington Heights, IL (60004, 60005, 60006), this is where you
need to be!
To provide our customers with exceptional service.
To be a full service organization specializing in the technology needs of businesses.
To provide both equipment and service, so our customers need only make one call to get their job done.
To place customer satisfaction above all else.
Connecting and Protecting Business Since 1994
Phone System Installations & Support for: Accounting services • Construction • Dental/Medical offices • Distribution • Financial services • Health services • Law offices • Manufacturing • Municipal • Non-profits/Churches • Parks/Rec • Schools • Trucking • ...SMB offices/relocation
Our passion is to provide you with the best service possible. We have a vested interestin your business, and view our relationship as a partnership.