CALL TODAY: 630-243-0030Phone System Installations & Support for: Accounting services • Construction • Dental/Medical offices • Distribution • Financial services • Health services • Law offices • Manufacturing • Municipal • Non-profits/Churches • Parks/Rec • Schools • Trucking • ...SMB offices/relocation Contact Request Form
Connecting & Protecting Business Since 1994
Networks • Telecom • Web Design • Access Control • Cameras • Alarms
Telephone System Support-Local to: Addison, IL
Phone System Services -Addison, IL 60101
Whether you need a legacy phone system maintained, or an
entirely new communications system for multiple offices, Andromeda Technology Solutions
is the answer you have been looking for. As our expertise also includes complete
data network solutions,
you can rest assured that we can fully integrate a communications system that will best leverage your existing or
future IT infrastructure.
In many cases, your telephone system is the first thing
people will experience when dealing with your business.
• Does it show your company in a good light?
• Is it set up so your clients have a good experience?
• Does it help maximize employee productivity?
Let us show you how a phone system should be set up!
Experience the simplicity of having an experienced company to handle all aspects of your communication systems, letting you focus on running your business.
Contact us or fill out the Request form on this page now to ask us to contact you!
lives to serve organizations like yours near Addison, IL—at your level of need, your timetable, ...your budget!
We are a certified Panasonic dealer for both a traditional PBX system,
as well as a true IP-based VoIP system. The beauty of these systems lies in
their very extensive feature set (over 800 features) and their mix-and-match
capabilities. Each system can mix analog, digital and IP phone sets to match
almost any application. Also, each system has extensive functionality
built-in for incorporating branch offices, work-at-home employees and other
We spend a great deal of time understanding all your requirements, so we can select the system and functions that are exactly what you need.
If you are considering an IP-based telephone system, it is important to
understand these systems are more data systems than phone systems. Unlike a
traditional PBX system, a VoIP system puts a significant burden on your data
network, and requires specific equipment and configuration to ensure
everything is running properly.
Many traditional telephone service companies lack the skills to properly
install and maintain a VoIP system. Andromeda Technology Solutions excels in
all aspects of voice and data, and will ensure you get the system that is
right for you.
Whether Cloud-based, Hosted/virtual PBX, or completely on-premises, we have the knowledge AND experience to guide you and implement your voice communication system to perfection.
We can provide ongoing support and maintenance for almost
every type of telephone system. Panasonic, Nortel, Avaya, ComDial, Toshiba,
just to name a few. If you would like to experience service from a truly
customer-focused organization, call us the next time you need some telephone
work on your existing system.
Andromeda Tech Press
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our Andro-PediaSM library archive:
5 Signs Your PBX Phone System Is On Its Last LegApr 24, 2017
“Time Is Money”
I’m sure you heard that one before. The fact is, downtime and productivity loss from pbx phone system failure can cost your business thousands of dollars in the blink of an eye. Today’s consumer has hundreds of options at their fingertips (literally); all one search engine away.
Don’t lose business all because your legacy phone system finally took a dive. You also don’t want to force your own hand when it comes to choosing a new pbx phone system due to lack of preparation.
That being said, check out these 5 signs your pbx phone system is on its last leg.
Signs of PBX Phone System Failure
Your system is 10+ years old –Congratulations! Your system has served you well. Older systems probably don’t have parts in production or programming updates being rolled out which puts you at risk of a failure with no fix.
Static Filled Lines – Nothing is more frustrating than a call filled with static. Faulty equipment and wiring can lead to this issue.
Voicemail/Programming Issues –Possibly the most prominent sign your pbx phone system is on its way out are programming issues. Have you ever lost all of your scheduled programming or noticed completely inaccurate dates and times out of nowhere? Are voicemails disappearing on you? Maybe lights have stopped functioning and you are no longer notified when you have a message. Do customers and employees complain about programming issues like being routed to the wrong location or a buggy Auto Attendant function?
Functional Limitations – Older systems don’t have many of the useful functions you have probably heard about in modern systems i.e. Voicemail to Email, Mobility, Remote Support and streamlined programming.
System Overheating? – Many legacy systems don’t have adequate cooling systems. Do you have a fan sitting in front of your pbx phone system to keep it from overheating? That is an especially relevant telltale sign that your system is at the end of its life.
The post 5 Signs Your PBX Phone System Is On Its Last Leg appeared first on Andromeda Technology Solutions.
3 Benefits For Upgrading Your Phone System to VoIP In Less Than Two MinutesMay 22, 2017
We wanted to bring you something a bit new this month for our telecom blog. See below for a 2 minute video clip on 3 Benefits For Upgrading Your Phone System to VoIP. (Full transcript below)
Technology and the way we communicate with people has changed leaps and bounds over the last ten years. In business today, staying connected is no longer a luxury but is an expectation to meet goals and drive success.
Why Upgrade Your Phone System to VoIP, Voice Over Internet Protocol?
Let’s look at 3 major benefits of upgrading your phone system to VoIP (Voice over Internet Protocol).
Lower overall cost than a traditional phone system – VoIP greatly reduces calling costs. Whether you make long distance/international calls, have multiple locations or make lots of calls locally. VoIP can utilize the internet and new phone services to transport calls while saving you money.
Mobility – many new voice over internet protocol systems have the ability to integrate with mobile solutions, to provide consistent availability and access no matter where a user is located. What does this mean? Users no longer remain tethered to an office desk phone and become reachable whether they are on the go, remote or outside of the office.
Feature rich communications – VoIP phone systems allow for a much broader range of features then a traditional phone system provides. For this reason, total cost of ownership is significantly lowered. Features such as integrated fax, voicemail to email, click to call, “find-me-follow-me”, video conference calling as well as user presence remain easily available through feature enhancements rather than hardware add-ons previously required in the past.
If you have been thinking about upgrading your phone system or interested in lowering your business costs, call us. One of our team members can assess your current situation and often times, the phone system and features you are looking for can easily be financed through the cost savings VoIP offers alone.
To find out more about VoIP for your business, visit our website or give us a call today!
The post 3 Benefits For Upgrading Your Phone System to VoIP In Less Than Two Minutes appeared first on Andromeda Technology Solutions.
HIPAA Compliance, Enforcement Top Priority For New Agency HeadSep 16, 2017
Roger Severino is a man on a mission. If you’re not familiar with the name, and your company has to comply with HIPAA regulations, then you’ll probably be hearing a lot about (and from) him in the months and years ahead.
Mr. Severino was recently appointed as the Director of the Department of Health and Human Services’ Office For Civil Rights, which makes him the agency’s chief enforcer where HIPAA violations are concerned. His stated mission is, in his own words, to find a “big, juicy, egregious breach case to use as an example from which others can learn.”
Since taking over the office, Severino has been hard at work. He has just completed a massive overhaul of the agency’s “Wall of Shame,” which is a website that lists all the breaches they’ve investigated, and all the companies found to be in violation of HIPAA regulations.
One of the most common complaints about the Wall of Shame was not that it existed and shined a bright light on HIPAA offenders, but that it was extremely dated, and only offered a simple alphabetic listing of companies.
The new website provides complete and better information about not just who has been found to be in violation, but whether they’ve taken steps to correct the problems, and what their current status is.
Even so, it would be a mistake to view Severino as a friend. His job is to make sure that people who violate HIPAA regulations are raked over the coals for it, and as he himself has stated, he’s on the hunt for a company to make an example of.
If you work with PHI or PII, you’d best be sure that you’re following HIPAA regulations to the letter. Otherwise, the next time you hear Mr. Severino’s name, it could be on an official piece of correspondence from his department. Don’t be his target!
Just Call Us: 630-243-0030 OR fill in the Request Form below to be: • Contacted by one of our Account Managers regarding your area(s) of interest. (Your information will only be used for our own contact purposes and will never be shared with any third-party.)
We have solutions for every type of business phone application-from 5 phones to 500 phones.
Data and Voice Wiring
Data Network and Voice Wiring
Call Center Solutions
We can maintain most legacy PBX systems:
If you need:
Office Phone Systems
Business Telephone Service
Any Hosted or On-Premises Phone System
...in Addison, IL (60101), this is where you
need to be!
To provide our customers with exceptional service.
To be a full service organization specializing in the technology needs of businesses.
To provide both equipment and service, so our customers need only make one call to get their job done.
To place customer satisfaction above all else.
Connecting and Protecting Business Since 1994
Our passion is to provide you with the best service possible. We have a vested interestin your business, and view our relationship as a partnership.