About Us - Team Biographies

Management Team:

Jeffrey L. Borello serves as company president and is responsible for overall company direction as well as developing key partnerships with other companies. Before co-founding Andromeda Technology Solutions, Mr. Borello served as both a software engineer and technical support engineer with a Lockport IL-based provider of data-acquisition equipment. He also assisted in support of the company's internal networks. Prior to that, he worked as an independent software consultant on a bio-medical research project for the University of Illinois in Urbana-Champaign. He holds a B.S. degree in computer science from Lewis University, Romeoville, IL.

William C. Utz serves as vice president, and his responsibilities include managing customer accounts and developing networking solutions for clients. Before co-founding Andromeda Technology Solutions, Mr. Utz was employed as a software engineer, a support engineer, and maintained PC and Unix networks for an automated welding manufacturer based in Chicago. Prior to this, he was employed as a software engineer and support engineer at a Lockport IL-based manufacturer of data-acquisition equipment. He holds a B.S. degree in computer science from Lewis University, Romeoville, IL.

Patrick L. McDonald serves as vice president and is responsible for developing new technology directions for the company. Before co-founding Andromeda Technology Solutions, Mr. McDonald was manager of IT and technology for a national Internet kiosk manufacturer located outside Chicago. His responsibilities were to oversee the installation of wired and wireless Internet workstations. Prior to that, Mr. McDonald was manager of technical support for a data-acquisition company in Lockport, IL. His responsibilities included overseeing the testing of all manufactured products as well as managing customer support and customer training. Mr. McDonald also maintained the company's internal and external networks as well as various Email servers. He has studied electronic design at DeVry Institute of Technology and business management at Northern Illinois University.

Account Management Staff:

Carl J Utz serves as an Account Manager and is in charge of finding and developing new business clients for the company. He graduated with a B.S. degree from Illinois State University in Science and Technology/Industrial Computer Systems. Mr. Utz started with Andromeda as a college intern, then became a full time Lan Technician after graduation. Before his promotion, Mr. Utz spent several years doing technical work for our clients out in the field.

Jeffery B. Grazer serves as our Telecom Operations Manager.  He is responsible for the design and implementation of the technical aspects in our telecom department. With over twenty-five years of experience in the telecom industry, certifications in all major manufacturers of telecom equipment, including Panasonic, Samsung, Toshiba, Comdial, Nortel, Vonexus EIC, and others.  Jeff has the depth of knowledge essential in producing results that improve our customers telecommunications needs.  Prior to joining Andromeda, Mr. Grazer has worked for several telecom companies and ran his own telecom service company for several years.

Anthony M. Zaragoza serves as an Account Manager responsible for supporting and assisting the management team in various tasks and projects. He also performs account management for various clients. Mr. Zaragoza started with Andromeda in 2004 and has served in various technical roles. Before joining the Andromeda team, he was a consultant performing IT work for a manufacturing company in Montgomery, IL. Prior to that he owned and operated a family business. Mr. Zaragoza has undergone extensive training at New Horizons Computer Learning Center and is certified as a COMP/TIA A+ Technician, Microsoft Certified Professional (MCP) NT 4.0, and Microsoft Certified System Engineer (MCSE) Windows 2000.

Martha Baloun serves as a Customer Service Rep in our telecom department. She performs a wide array of duties, most of which are focused on keeping our customers happy and our staff organized.  She joined Andromeda as part of the Tri-Com acquisition, after spending 19 years with Tri-com.  Prior to joining Tri-Com, Ms. Baloun spent 10 years in the mortgage and banking industry, getting her first job by interviewing on the morning of her high school graduation